---
title: "Generate log file Vectors app"
canonical: "https://support.covectors.io/space/CAD/802390023/Generate%20log%20file%20Vectors%20app"
format: markdown
---
To generate a support log file with information about Vectors' app and application logs:

1. In Confluence version 7.11 and up, you can prepare for easier troubleshooting by going to General Configuration > Logging and Profiling in the left-hand menu > adding package name and select ALL in new level field.

- **Content formatting toolkit for confluence :  **fr.spectrumgroupe.confluence.formatting
- **Glossary : **fr.spectrumgroupe.confluence.plugins.glossary
- **Ideation : **fr.spectrumgroupe.confluence.plugins.ideation
- **FAQ : **fr.spectrumgroupe.confluence.plugins.faq
- **Discussion:**fr.spectrumgroupe.confluence.plugins.discussion

![image](media://269e252b-9608-426b-bdec-4fa8537feb88)

**Please note:** Don't forget to click the 'Save' button at the bottom of the page to save the changes you made.

![Capture d'écran 2024-05-28 171007.png](media://4da9c2e1-9592-4256-840c-f6811de99f30)


2. Go to Confluence and perform the action that is causing the issue. This will populate the logs with information.
3. Go to **Administration** menu , then **General Configuration** > **Troubleshooting and support tools**.
4. Click Customize zip and remove all logging except Confluence application logs.
5. Download the zip file and send it to Vectors support.