---
title: "FAQ Cloud - User guide V1.0.0"
canonical: "https://support.covectors.io/space/FC/501973008/FAQ%20Cloud%20-%20User%20guide%20V1.0.0"
format: markdown
---
> ℹ️ [Spectrum Groupe](http://spectrumgroupe.fr/) is pleased to announce that we are releasing **FAQ **new version compatible with ***Confluence Cloud***.

**FAQ Blueprint** by *Spectrum Groupe* is now available on Confluence Cloud with all basic features that you are used to using on both Server and DC.

  
Your journey with FAQ **Cloud** starts by creating a *FAQ Blueprint* : 

1. Go to the space where you want to start a FAQ,
2. Click on FAQ link from the left menu
3. Click on **Create FAQ **to add a new one,
4. Choose a *title, description, list of managers, and icon* for your first FAQ,
5. Click on** Add **button on the wizard.

Here we go!

![image](media://5fdce1f8-bbba-42e7-b4bd-20bd6f50093c)

That's it! A new Page FAQ will be created.

![image](media://df9e94c9-fcbc-435e-bd3a-04ace11a1862)

Once your FAQ is created, you will access plenty of parameters that will help you manage your FAQ process:

## **Manage FAQ**

This version includes a new feature: ** FAQ categories**. 

**Add category**

This is the question container.

It's characterized by a title.

#### **Add a category of questions**

#### Questions associated with this category needs to be injected in **the form of creating FAQ Question**

From the FAQ page, you can add a category by

1. clicking on the **NEW** button and choose the option **Create a category**
2. Choose a title for the category
3. Click on Validate button on the wizard.

![image](media://a3f24462-30fc-4211-8f37-677c61ef373f)

![image](media://a2976dc4-d18c-4b38-bc7f-6399351441ea)

---

**Add Question**

From the FAQ page, you can add a question by

1. clicking on **NEW **button and choose the option **Create Question**
2. Choose a category of question
3. Choose a title*, *answer, and* *labels for the new question,
4. Click on** Validate **button on the wizard.

![image](media://6609610b-cd9d-4fe9-a099-e42d01a93751)

---

**Vote question**

This section shows the number of positive or negative votes by question. It's related to the feedback section

You can vote for a question.

You need for that to reply to the question **"This answer was useful?"** at the bottom of the question box. Selecting the up icon or down icon will respectively increment the number of votes with (+1) or (-1)

![image](media://cb243fee-454d-48c9-bc5f-40089e03c18c)

---

**Edit category**

```
You must be an FAQ manager to modify the title of category
```

you must hover on the title of the 

category and

1. Click on the edit icon located after the category title.
2. Edit the title
3. Click on** Validate**

![image](media://ddee8864-9d6a-4df0-b472-59f15a090e24)

---

**Delete category**

```
You must be an FAQ manager to delete the category
```

you must hover on the title of the category and

1. Click on the delete icon located after the category title.
2. Click on** Validate**

![image](media://bec8fd9a-11bd-4219-a9b7-6b16b06377d6)

---

**Edit Question/edit answer**

```
You must be an FAQ manager to modify the question content
```

you must hover on the title of the Question and

1. Click on the edit icon located after the question title.
2. Edit the title and the answer
3. Click on** Validate**

![image](media://b623a2a2-1a50-48c7-bba3-51e851ddf7b6)

---

**Delete Question**

```
You must be an FAQ manager to delete the question
```

you must hover on the title of the question and

1. Click on the delete icon located after the question title.
2. Click on** Validate**

![image](media://14511ae2-5eca-4767-aab1-95af0ef735d6)

---

**Edit Description**

```
You must be an FAQ manager to modify the faq description
```

you must hover on the title of the description and

1. Click on the edit icon located after the description.
2. Edit the title
3. Click on** Validate**

![image](media://faf8b465-ea67-441c-bfa3-672e0ba479fb)

---

**Edit list of owners**

```
You must be an FAQ manager to modify the list of managers
```

you must hover on the owner's section

1. Click on the edit icon owners.
2. Change the list of managers.
3. Click on** Validate**

![image](media://8a8364ba-2861-4b29-b285-132d0ee29093)

---

**Edit FAQ**

```
You must be an FAQ manager to modify the FAQ title
```

you must hover on the title of FAQ and

1. Click on the edit icon located after the FAQ title.
2. Click on** Validate**

![image](media://1a379093-8286-4c4d-8703-8389d0da734f)

---

**Search question**

This input allows the user to find a specific question in the FAQ

The research can be made either by FAQ category or by question.

![image](media://ed7c80aa-0c4d-4b38-9e66-059ae2810de0)



## **FAQ forum page**

Now as your discussion FAQ is *Created*, *Moved* and *Feed backed*, you can take a look at the **FAQ' forum page**.

![image](media://f6dc4930-ca94-46a4-a9f6-065a7f703d80)

The FAQ forum page is the main FAQ dashboard within your space. We provided several enhancements to this dashboard by adding **filtering capabilities** and some **statistics displayed** as shown in the following screenshots. 

The "List View" provides a sortable table to sort FAQ following any table column. 

![image](media://e77c103a-e101-408d-9b4f-8f5514245245)

  


  


If you are looking for a question in the FAQ, you can use our search tool. The research can be made by questions(keys words added to the question when filling) or by content (words or sentences that the question )

![image](media://754f8f0c-ec3c-4e05-bf4e-e316ac545d8d)